Let’s Get Growing!
Payment
- Is it safe to order?
- What payment methods do we accept?
- How to change the payment method
- I’ve paid my order, but it is still showing as pending payment
- You forgot to include the order ID when making the payment.
- Why is your credit card declined?
Shipping and Delivery
Manage Your Retailer Order
- How to Check Your Order Details?
- My tracking says “DELIVERED” but I haven’t received anything
- My tracking is stuck/not updating
- Your order status is still ¨processing ¨
- How long after I receive my order can I report an issue?
- I can’t find my tracking number